Shipping policy

Darkside Grooming Shipping Policy

At Darkside Grooming, we are committed to delivering your orders promptly and securely. Please review our shipping policy below:

1. Dispatch Time

Orders are typically dispatched within 2 business days after payment confirmation.
Business days exclude weekends and public holidays.

2. Shipping Method and Delivery Time

We offer a variety of postage options, including standard, expedited, and express shipping, based on your selection during checkout.
Estimated delivery times vary depending on the chosen postage preference and your location.
Once your order is shipped, you will receive a confirmation email with tracking details.

3. Shipping Charges

Shipping costs are calculated based on your selected postage method and delivery address at checkout.
Free shipping may be available for orders over a certain amount; please check current promotions.

4. Order Tracking

5. Shipping Restrictions

We currently ship within the United Kingdom.
Certain products may have restricted shipping zones—please check product details.

6. Delays and Issues

While we strive for timely delivery, unforeseen delays due to carrier issues or other circumstances are beyond our control.
If your order is delayed beyond the estimated delivery time, please contact us at Matt@darksidegrooming.com.

7. Address Accuracy

Please ensure your shipping address is accurate and complete. We are not responsible for delays or lost packages due to incorrect address information provided by the customer.

Contact Us
For questions about shipping or assistance with your order, contact us at:
Email: Matt@darksidegrooming.com

Country/region